Refund policy

We want you to be completely satisfied with your purchase from Prostash Premium. If for any reason you are not satisfied, we accept returns within 7 days of delivery. To initiate a return, please contact our customer service team or issue the return from the accounts page and we will get back to you.

account.prostash.co.za

Please note the following conditions:

  • The item must be unused and in the same condition as received.
  • Original packaging and tags must be intact.
  • Refunds will be issued once the returned item is received and inspected.
  • Refunds will take 1 to 3 days to reflect once account details have been provided.
  • Shipping costs are non-refundable unless the return is due to our error.

For further assistance or inquiries, please don't hesitate to contact us. Your satisfaction is our priority.