Shipping policy
Shipping Policy:
Thank you for shopping at Prostash Premium. We are committed to providing you with a seamless and reliable shipping experience. Please review our shipping policy below:
1. Shipping Rates:
- We offer flat-rate shipping fees based on the total weight of your order and your location.
- Shipping rates will be calculated at checkout.
2. Shipping Destinations:
- We currently ship within South Africa only.
3. Processing Time:
- Orders are typically processed and shipped within 1-3 business days after payment confirmation.
- Please note that processing may take longer during peak periods or holidays.
4. Shipping Methods:
- We utilize reputable courier services to ensure the safe and timely delivery of your order.
- You will receive a tracking number via email once your order has been shipped.
5. Estimated Delivery Time:
- Delivery times vary depending on your location and the shipping method selected.
- Estimated delivery times will be provided at checkout.
6. Shipping Delays:
- While we strive to deliver your order promptly, please understand that shipping delays may occur due to factors beyond our control, such as weather conditions or courier service disruptions.
7. Order Tracking:
- You can track the status of your order using the provided tracking number on the courier service's website.
8. Shipping Restrictions:
- We comply with all local and national laws regarding the shipment of cannabis-related products.
- It is your responsibility to ensure that your order complies with any applicable regulations in your area.
9. Damaged or Lost Shipments:
- In the event that your order is damaged during transit or lost in transit, please contact us immediately so that we can assist you in resolving the issue.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing Prostash Premium for your cannabis needs.
Last updated: March 3, 2024